Welcome to the MYKINZY LTD website. By using this website or purchasing our products, you acknowledge that you have read, understood, and agreed to be bound by the following terms and conditions.
- About Us
This website is operated by MYKINZY LTD.
Company Name: MYKINZY LTD
Registered Address: 115 Fencepiece Road, Ilford, England, IG6 2LD
Email: shop@mykinzy.shop
Contact Number: +44 7702 676557
- Product and Merchandise Information
We strive to ensure that product images, descriptions, dimensions, materials, and other information displayed on the website are accurate.
Due to factors such as display devices, lighting conditions, and product batches, the actual color, appearance, or details of the products may differ slightly from the images shown on the website.
We reserve the right to update product information, prices, stock levels, and descriptions without affecting orders that have already been confirmed.
- One-Time Sale
Unless a product has a manufacturing defect or applicable law dictates otherwise, all products are sold on a one-time sale basis.
Once a purchase is complete, customers may not request repeated exchanges, reuse, or additional product services based on personal preference, a change of mind, style choice, or reasons other than product defects.
The foregoing does not affect the statutory rights consumers enjoy under applicable law.
If a product is defective, please contact us in accordance with the return and refund policy on our website. We will handle such requests based on the specific circumstances and applicable law.
- Orders and Contracts
When you submit an order on this website, you are making an offer to purchase the relevant products.
After the order is submitted, we will send you an order confirmation. The acceptance of the order and the formation of the contract will be determined in accordance with the order confirmation and relevant legal provisions.
If we are unable to accept an order due to stock issues, pricing errors, incorrect product information, or other reasonable causes, we may cancel the order and refund any payments you have already made.
- Prices and Payment
The final price of the products is the price displayed on the order checkout page.
You must complete payment using the methods provided on the checkout page.
Orders generally proceed to processing and shipping only after payment has been successfully confirmed.
If a third-party payment service provider declines or reverses the payment, we may be unable to process or fulfill the order. All payment transactions are processed through the respective third-party payment service providers. We do not store full credit card numbers or CVV/CVC security codes on our own servers.
- Delivery
We arrange the shipment of orders in accordance with the delivery methods and estimated timeframes published in the “Shipping Information” section of the website.
Delivery times are estimates and do not constitute a guaranteed delivery deadline. Actual delivery times may vary due to weather, traffic, peak logistics periods, public holidays, carrier operations, or other factors beyond our reasonable control.
It is the customer’s responsibility to ensure that the delivery address provided in the order is accurate and complete.
- Returns, Refunds, and Product Defects
Please contact us promptly if a product has manufacturing defects or other issues for which we are liable under the law.
We will process such requests in accordance with applicable UK consumer laws and the “Returns & Refunds” policy published on the website.
Nothing in these terms is intended to exclude or limit any rights that consumers are entitled to by law which cannot be excluded or limited.
- Intellectual Property
Unless otherwise stated, all content on this website, including but not limited to:
website text;
product descriptions;
images and photographs;
graphics and designs;
trademarks and brand logos;
page layouts;
website content and other related materials;
is owned by, or licensed for use by, MYKINZY LTD or the relevant rights holders, and is protected by applicable intellectual property laws.
You may not copy, modify, distribute, sell, reproduce, publicly display, or use the content of this website for commercial purposes without the prior written permission of us or the relevant rights holders.
- Website Use
You agree to use this website only for lawful purposes and shall not:
violate any applicable laws or regulations;
gain unauthorized access to, interfere with, or disrupt the website’s systems;
upload malware or other harmful code;
attempt to obtain the personal information of other customers;
use this website or purchase products in a fraudulent or otherwise illegal manner.
If we reasonably believe that any activity may violate these terms or applicable laws, we may take necessary measures to protect the website, our customers, and our legitimate interests.
10. Limitation of Liability
To the maximum extent permitted by law, MYKINZY LTD shall not be liable for any indirect or consequential losses or damages arising from:
temporary unavailability of the website;
interruptions to third-party payment or logistics services;
delivery delays caused by carriers;
events that are not reasonably foreseeable or are beyond our reasonable control;
provision of incorrect or incomplete information by the customer;
losses resulting from improper use of the products.
However, nothing in these terms excludes or limits liability that cannot be excluded or limited under applicable law, including statutory consumer rights and liability for personal injury or death caused by our negligence.
- Force Majeure
We shall not be liable for any delay or failure to perform our obligations caused by events beyond our reasonable control.
Such events may include natural disasters, severe weather, fire, epidemics, strikes, transport disruptions, government actions, network or communication failures, and other events beyond our reasonable control.
Where circumstances permit, we will make reasonable efforts to mitigate the impact and resume normal service.
- Governing Law
These terms are governed by and construed in accordance with the laws of England and Wales.
If you are a consumer, these terms do not deprive you of any mandatory rights you enjoy under applicable consumer protection laws.
- Dispute Resolution
If you have any dispute regarding an order, product, or service, we recommend that you first contact us using the details below so that we may attempt an amicable resolution:
Email: shop@mykinzy.shop
Tel: +44 7702 676557
If the dispute cannot be resolved through direct communication, the parties may seek other dispute resolution methods in accordance with applicable law, including Alternative Dispute Resolution (ADR) where applicable, or legal proceedings in a court of competent jurisdiction.
For consumer disputes, the consumer’s statutory right to seek redress in a court of competent jurisdiction is not limited by these terms.
- Amendments to Terms
We may update these terms to reflect business needs, changes in website functionality, or changes in laws and regulations.
Updated terms will be published on this website, indicating the date of the update. To the extent permitted by law, your continued use of this website or continued purchase of products following any updates constitutes your acceptance of the updated terms.
- Contact Us
If you have any questions regarding these terms, orders, payments, or products, please contact us.
