MYKINZY LTD (hereinafter referred to as “we” or “the Company”) values your personal information and privacy. This Privacy Policy explains how we collect, use, protect, and retain your personal information when you visit and use this website, purchase our products, or contact us.
- Information Collection
To process orders, arrange delivery, and provide customer service, we may collect the following information:
Name;
Shipping address;
Email address;
Phone number;
Order and transaction-related information;
Other information you voluntarily provide to us.
We use your personal information only to the extent necessary to provide and improve website services, process orders, arrange delivery, handle after-sales requests, and fulfill relevant legal obligations.
- Payment Security (PCI-DSS Compliance)
We prioritize the security of your payment information.
All online payment transactions are processed through secure third-party payment service providers that comply with PCI-DSS (Payment Card Industry Data Security Standard) requirements.
We do not store full credit card numbers, CVV/CVC security codes, or other complete sensitive payment card authentication data on our own servers.
Your payment information is processed by the respective third-party payment service providers in accordance with their applicable security standards. When making a payment, you may also be subject to the privacy policies and terms of service of the relevant third-party payment service providers.
- Third-Party Sharing
We do not sell, rent, or otherwise trade your personal information.
Where necessary to fulfill orders and provide website services, we may share relevant information with necessary service providers, such as:
Payment service providers;
Logistics and delivery service providers;
Website hosting and technical service providers;
Customer service and related business service providers.
These third parties process your information only to the extent necessary to provide the respective services and are required to implement appropriate security measures in accordance with applicable data protection laws.
- Data Retention
We retain your personal information only for as long as necessary to achieve the purposes for which it was collected, including processing orders, providing customer service, handling returns or refunds, and fulfilling applicable legal, tax, accounting, and other regulatory obligations.
When personal information is no longer necessary for legal or business purposes, we will securely delete, destroy, or anonymize the information in accordance with applicable laws. Different types of information may be subject to different retention periods; the specific duration is determined based on the nature of the information, the purpose of its use, and applicable legal requirements.
- Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, loss, misuse, alteration, or disclosure.
While we employ reasonable security measures, data transmission over the Internet and electronic storage cannot be guaranteed to be absolutely secure. Therefore, we cannot guarantee that the transmission or storage of information is entirely free from security risks.
- Your Data Protection Rights
Under applicable data protection laws, you may have the following rights:
To request access to the personal information we hold about you;
To request the correction of inaccurate or incomplete personal information;
To request the deletion of your personal information, subject to legal requirements;
To restrict or object to our processing of your personal information in certain circumstances;
To request to receive your personal information in a portable format, where applicable.
Please contact us if you wish to exercise any of these rights.
We may need to verify your identity to ensure that your personal information is not accessed or altered by unauthorized persons.
- Contact Us
If you have any questions regarding this Privacy Policy, our handling of personal information, or data protection matters, please contact us.
